Refund policy

Returns & Exchanges Policy

Due to the nature of herbal medicines and ingestible products, all consumable items are final sale. This ensures the safety, quality, and integrity of our medicines.

Consumable items include:

• Tinctures

• Capsules

• Teas

• Powders

• Mushroom preparations

• Internal oils and sprays

We are unable to accept returns or offer refunds on ingestible products.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Please email: support@ancientorigins.ca

Include:
• Your order number
• A photo of the item
• A description of the issue

We will gladly replace the item or offer a refund where appropriate.